Enroll a Smartphone

Before Enrolling Your Smartphone

  • Have your charged smartphone with you.

  • Have access to a desktop or laptop computer with an internet connection.

  • icon-computer The enrollment process starts from your laptop or desktop computer.

  • icon-tablet A few steps in, you will switch to using your smartphone to scan a QR code.

  • You can enroll more than one device in the enrollment session.

Enrolling a Smartphone with Duo Device Management Portal

Enroll a Smartphone: 

        Duo Device Management Portal
        CalNet Account Manager

Using 2-Step on your Smartphone

        2-Step with a Duo Push Notification
        2-Step with Duo Mobile Passcodes
        2-Step with Text Passcodes

1. icon-computer Log In to CalNet

From the CAS login screen (ex: https://bpr.calnet.berkeley.edu/account-manager/login/auth), 

Log in to CalNet

2. icon-computer Access the Device Management Portal

  • A 2-Step prompt will appear after you enter your CalNet ID and passphrase.

  • If you are automatically logged in and the 2-Step prompt is bypassed, try either clearing cache/cookies or using an incognito browser

  • At the bottom of the page, select Other Options

Access Device Management Panel - other options

  • Under your list of existing devices, select Manage Devices

Bottom option is Manage Devices

  • Complete a 2-Step verification.

Complete a 2-step

3. icon-computer Add Your Device

  • Once authenticated, you will land on the Duo Device Management Portal. Your existing devices will be listed. 

  • Select Add a New Device

Device Management Panel Add Device

  • Select Duo Mobile

Select Duo Mobile

  • Enter your device’s phone number including area code. Example: (201) 555-5555.

  • Select Add Phone Number

  • Verify that your number is correct and select Yes, it’s correct

Add Phone Number

Yes it's correct

  • Confirm ownership of your phone number by selecting Send me a passcode

  • You will receive a text with a 6-digit passcode that you will enter in the box to verify your device

 Confirm Device

PasscodeSent

  • Once your device is verified, you will be prompted to download the Duo Mobile app

4.icon-smartphoneDownload and Activate Duo Mobile

At this time, you will use your smartphone to download the Duo Mobile app. To locate the app, follow the links on the Duo website or, depending on your type of phone, go to the Apple Store, Google Play Store or Windows Store.

  • Search for the free “Duo Mobile" app and download it.

Duo Mobile download this app

  • Open the Duo Mobile app. For “Duo Mobile” Would Like to Send You Notifications, click Allow so that Duo Mobile can send you push notifications (account access approval requests).

  • Click Add Account. Click OK to let Duo Mobile access your camera, which will be used for scanning the barcode.

  • If you have previously registered a device with Duo Mobile, you will not see the Add Account button. Instead, press the plus sign in the upper right corner of your screen.

Add Duo Mobile

5. icon-computericon-smartphoneLink Your Smartphone to Your Account

For these next steps, you will need to switch between your computer and your smartphone to scan the barcode that links your smartphone to your CalNet ID account.

  • On your computer, click Next

Link Smartphone to Duo

  • Point your smartphone’s camera at the QR barcode on your computer screen to scan the barcode. (What is a QR barcode? It’s that square with all the squiggles.)

Device Management Panel QR code

  • Once you have successfully scanned the QR barcode, a green check mark will pop up on the QR code to confirm that your smartphone device is linked to your account. Click Continue.

Device is Linked

  • You may be prompted to name your account after pressing the green Continue button. We suggest leaving it as CalNet UC Berkeley, or choosing a name that is obvious to you.

Enrollment Completed!

Congratulations! You’ve successfully enrolled your smartphone. Now when you log in to campus systems, you will be prompted for a second-step verification. 


Using a Duo Push to 2-Step 

A "push" is an approval request that you can send to your smartphone or tablet.

1. Log In to CalNet

Log in to your CalNet account with your usual credentials. This is your first-step verification.

Log in to CalNet

2. Receive Push

After entering in your CalNet credentials, the below screen will appear notifying you that a Duo Push has been sent to your registered device. Open the Duo Mobile app to view the notification.

Duo Prompt Screen

Note: If Duo Push is not the default authentication choice that appears once logging into CalNet, you can click on “Other Options'' and select "Duo Push" which will be under the list of your registered devices.

Other Options Screen

3. Approve Push

Approve the login request to complete your login, and you're done!

Approve Duo Log In


Doing the 2-Step with Passcodes from Duo Mobile

Did you know? You can use a passcode from the Duo App to complete the 2-Step on your smartphone from anywhere in the world -- even if you do not have a wifi or cellular connection!

On your phone, go to Duo Mobile. Tap the entry that says "CalNet - UC Berkeley" to view a passcode. 

Duo in App Passcodes

1. Log In to CalNet

Log in to your CalNet account with your usual credentials. This is your first-step verification.

Log in to CalNet

2. Enter a Passcode

When you are prompted to do a 2-Step, Duo Mobile Passcode will show up if it is the default 2-Step choice. If it is not the default when prompted to enter your credentials, select Other options. 

Note: Passcodes are single-use only; you must enter a new passcode each time you verify. Duo deactivates any old, unused passcodes once you request new ones. 

Passcodes can be generated from the Duo Mobile app or taken from your most recently saved batch of requested passwords from CalNet Account Manager. (See Requesting Passcodes for instructions on how to get one or more passcodes.)

Other Options Screen - passcode

Enter Duo Passcode


Doing the 2-Step with Text Passcodes

Just like a basic cell phone, your smartphone can receive passcodes by text! 

1. Log In to CalNet

Log in to your CalNet account with your usual credentials. This is your first-step verification.

Log in to CalNet

2. Enter a Passcode

When you are prompted to do a 2-Step, select Other Options and Text Message Passcode. 

You will receive a text message with a passcode to enter. 

Note: Passcodes are single-use only; you must enter a new passcode each time you verify. Duo deactivates any old, unused passcodes once you request new ones. 

Duo device options - text message

Enter SMS passcode