Traveling with 2-Step

Traveling Internationally? Use Passcodes!

If you’re traveling internationally and need to log into UC Berkeley sites, you can use passcodes as your second step verification method. You can do this in a number of ways.  

Before You Travel

During Your Travels

  • No cellular service?
  • No cellular service OR WiFi? 
  • If you have an international phone number, you can set it up for the Call Me  option

Getting Help

You can get help from Service Desk  when traveling. You will need to verify your identity before they can assist you. They will have you confirm personal information in your employment or student record. That's why we recommend making sure your personal information is up-to-date in campus records before traveling. Please also verify that verify that your Recovery Email Address is correct by logging in to mycalnet.berkeley.edu.

Service Desk Contact Info:

Email: calnet2-stephelp@berkeley.edu

Phone: 510-664-9000, option 1