CalNet Guest Account Sponsor Guide

Important Notes about using the Guest Application

  • Email addresses that are already affiliated with any type of CalNet account cannot be used to create a new guest. If you attempt to sponsor a guest who's email is already affiliated with a CalNet account, you may not get an error message -- but, your guest will not be able to activate their account. In this case, contact calnet@berkeley.edu for additional assistance.
  • Guests who attempt to activate their account and experience an error that their token is invalid will need to be deleted and re-invited. You must email calnet@berkeley.edu and ask to have the guest deleted in order to reinvite them.
  • Although it may appear that sponsors can delete guests in the guest application, doing so does not actually delete delete guests from the CalNet system. If you need to delete a guest, email calnet@berkeley.edu to request assistance.
  • The guest application is old and buggy, but as long as you are patient with it and email calnet@berkeley.edu if you experience trouble, you should be able to invite guests as you need to.
  • If you extend a guest, it can take up to an hour to take effect. You cannot extend a guest that has already expired.