We're here to help! UC Berkeley offers a variety of assistance for students, faculty and staff with IT trouble or needs. If you aren't sure who to ask for help, submit a trouble ticket to CSS-IT at http://sharedservices.berkeley.edu/it/.
IT Help Desk
Most IT problems can be solved by the CSS-IT Service Desk. Submit a trouble ticket to CSS-IT at: http://sharedservices.berkeley.edu/it/
Student Information Services
Students and student delegates having problems with campus services such as registration, payments, or classes should contact firstname.lastname@example.org.
For CalNet specific issues, such as passphrase resets, Guest Account or SPA issues, ID changes, or deputy access, email: email@example.com
CalNet Developer Support
If you are a campus technologist and have questions related to certificates, CalGroups, LDAP, Kerberos, CAS or other CalNet services for technologists, see Resources for Developers or email: firstname.lastname@example.org