CalNet Retiring Use of Telephone Calls for 2-Step

October 4, 2021
Casey Hennig

On Jan. 12, 2022, we will be retiring the use of telephone calls as an option for completing CalNet 2-Step. 

What do I need to do?

If you ONLY use telephone calls to complete your 2-Step you must convert to a different verification option as soon as possible. We offer several alternatives for completing 2-Step verification and you can set up multiple devices. In fact, we recommend that you enroll at least two verification devices. Once you move off phone calls to one of the below options, we will remove you from future communications, so sign up today! 

What are my 2-Step verification options:

**If you are unable to use any of the methods listed above please fill out an exception request form. Our office will follow up with the next steps based on the approval or denial of your request.**

For more information, please contact us at calnet2-stephelp@berkeley.edu.

Timeline:

Sept. 

Directly contacting all phone call users with information and instructions.

Oct.

Removing “call me” as an option for anyone outside the existing phone call users list.

Nov. - Dec.

Direct reminder to all phone call users with information and instructions.

Jan. 12, 2022:

Restrict all users from using telephone calls, except those with an approved exception.